Siyeska Travels : Your gateway to Sri Lanka

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FAQs

Frequently Asked Questions (FAQs)

What services does Siyeska Travels offer?

We offer a comprehensive range of services to ensure your travel experience in Sri Lanka is seamless and memorable. Our offerings include guided tours, tailor-made travel packages, accommodation bookings, transport arrangements, and a variety of adventure activities that cater to every interest.

Booking is simple! Select your desired tour package on our website, complete the online booking form with your travel details, and submit your request. Our team will then contact you to discuss any specific requirements, finalize costs, and send you a secure payment link. Once your payment is confirmed, your booking is finalized.

Absolutely. We understand that every traveler is unique, and we offer tailor-made tour options to suit your individual interests and needs. Simply contact us with your specific requirements, and we will work with you to create a personalized itinerary that perfectly aligns with your travel dreams.

Sri Lanka is a year-round destination, but the best time to visit can vary depending on the region. Generally, the months from December to March are ideal for the west and south coasts, while April to September are better for the east. Our team can provide tailored advice based on your chosen destinations and interests.

Yes, we do. All our tour packages include airport pickup and drop-off services in an air-conditioned vehicle, ensuring a comfortable and hassle-free start and end to your journey.

We recommend packing light, breathable clothing suitable for warm and humid conditions, along with a light jacket or sweater for cooler evenings—especially in the hill country. Don’t forget essentials such as comfortable walking shoes, sun protection, insect repellent, and any personal medications. If you plan on trekking or engaging in adventure activities, consider packing suitable outdoor gear.

While travel insurance is not included in our tour packages, we strongly recommend purchasing comprehensive travel insurance to cover unforeseen circumstances such as trip cancellations, medical emergencies, or lost belongings.

We offer flexible payment options through our trusted payment processor, Sri Pay, which is seamlessly connected to Alipay. This setup allows you to pay securely using personal credit cards (Amex, Visa, MasterCard) or through Alipay, ensuring a smooth and convenient transaction experience. A 50% deposit is required upon confirmation of your booking, with the remaining balance due two weeks prior to your arrival—or you may opt to settle the full amount upon confirmation.

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