Introduction

At Siyeska Travels, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing or using our website, you consent to the practices described herein.

Information We Collect

• Personal Information: When you book a tour, sign up for our newsletter, or contact us via our website, we may collect personal data such as your name, email address, phone number, mailing address, and payment details.
• Usage Data: We automatically collect information about your device, browsing actions, and patterns through cookies and similar technologies. This may include your IP address, browser type, operating system, referring URLs, and the pages you visit on our site.
• Cookies and Tracking Technologies: Our website uses cookies and tracking pixels to enhance your browsing experience, provide personalized content, and analyze site traffic. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:

• Process and manage your bookings and inquiries.
• Provide, maintain, and improve our services.
• Personalize your experience on our website.
• Communicate with you about your bookings, promotions, and updates.
• Analyze usage trends and monitor site performance to improve our offerings.

Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third-party service providers who assist us with:

• Payment processing via Sri Pay (which supports transactions through credit cards and Alipay).
• Website hosting and maintenance.
• Data analysis and customer service.
  These providers are contractually obligated to protect your information and use it only for the purposes specified.

Data Security

We implement a variety of security measures to maintain the safety of your personal data. These include encryption, secure server connections, and regular security reviews. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any concerns about our privacy practices, please contact us at [your email address or contact form link].

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review our Privacy Policy periodically.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us via:

• Email:info@siyeskatravels.lk
• Phone: 940777730394
• Mailing Address: No 65, Nanayakkaya Building, 3rd Floor, Hospital Street, Colombo 1. Sri Lanka